Returns & Exchanges
At Montavia, we want you to love your skincare products as much as we do. If for any reason you are not fully satisfied with your purchase, we’re here to help.
Returns
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We accept returns within 15 days of the delivery date.
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Products must be unused, unopened, and in their original packaging to qualify for a return.
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Once your return is received and inspected, we will issue a refund to your original method of payment. Please allow 5–10 business days for the refund to process.
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Shipping fees are non-refundable.
Exchanges
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If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
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We’ll gladly replace the product at no extra cost to you.